Ratings & Reviews

Overall Rating

5(126 reviews)99.2% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Catherine B. - |Recommended: YesI have loved living at Sere... — I have loved living at Serene for the past few years. The staff is very helpful and friendly and the neighborhood is clean and quiet with great neighbors.
response from property -We're honored that you continue to choose our community to be your home, Catherine! Thank you for recognizing our team for their helpfulness.
Review From Modern Messagesubmitted by Bryan C. - |Recommended: YesIt's been a great experienc... — It's been a great experience so far. Nobody is too loud and the units feel autonomous from others. Staff is courteous and super helpful. Great place when you aren't looking to live in a student-heavy complex.
response from property -Bryan, it is a pleasure to know that you're having a great experience and are so pleased with our team's service. We appreciate your positive feedback and review.
Review From Modern Messagesubmitted by Abigail H. - |Recommended: YesI feel safe and valued here... — I feel safe and valued here. I love it I plan to stay in this apartment for the next several years. All of the staff are very friendly and I have no complaints.
response from property -Abigail, we aim to provide a top-notch living experience, and your feedback lets us know we are doing an incredible job. It's heartwarming to know you don't plan on leaving our community anytime soon. Thank you for your loyal residency and fantastic feedback.
Review From Modern Messagesubmitted by David T. - |Recommended: YesLove the management, willin... — Love the management, willing to work with you and understanding if a situation arises concerning rent, maintenance, or any other issue that may happen unexpectedly.
response from property -David, there is nothing better than living in a community where the team provides top-notch service. Thank you for validating our hard work with such a nice review.
Review From Modern Messagesubmitted by Robert W. - |Recommended: YesI’ve enjoyed living here fo... — I’ve enjoyed living here for 2.5 years. The community feels safe, and is mostly quiet. Some residents are loud at unideal hours, but most residents are respectful and friendly. The office staff is incredible.
response from property -Robert, we are honored to have had you as a resident in our community for more than two years. We love to hear that you feel a sense of comfort and well-being in your apartment home, and we look forward to having you here for another happy two and a half years.
Review From Modern Messagesubmitted by Michael P. - |Recommended: YesCan't believe how comfortab... — Can't believe how comfortable I feel here. Great place. So close to things in town but also so quiet Really happy with everything about this complex.
response from property -Michael, we are pleased to know you are comfortable here. Your comfort is our number one goal. If there is anything you need as time continues, please let us know. Thank you!
Review From Modern Messagesubmitted by Laura S. - |Recommended: YesI really love my apartment ... — I really love my apartment and the community, but the office staff can be unresponsive and difficult to get in touch with. I’ve called more than once in a week during normal business hours and haven’t been able to get in contact with anyone.
Review From Modern Messagesubmitted by Arielle C. - |Recommended: YesI love living here. The com... — I love living here. The community is wonderful and the buildings are new and in great condition. The apartment staff are all friendly and more than happy to help with any problem. They also occasionally have events in the front office which can be fun
Review From Modern Messagesubmitted by Brandi T. - |Recommended: YesThe staff is quick to addre... — The staff is quick to address any problems that i may have or that may come up. Everyone is very friendly and helpful. The complex is clean and quiet
response from property -Brandi, we are pleased to hear that your apartment home is meeting all of your needs and that our team has been quick and attentive. Thank you for your review! Please feel free to visit our office if there is anything we may do for you.
Review From Modern Messagesubmitted by Lucy B. - |Recommended: YesWant to have the most wonde... — Want to have the most wonderful staff to help you anytime And, move into a community that is beautifully appeasing with a large lake, geese and walking trails Then, Serene at Wood Lake is your ideal place to call home. I highly recommend this community to anyone moving that would like a peaceful and inviting place to live
Review From Modern Messagesubmitted by Aria J. - |Recommended: YesGreat place to live Staff ... — Great place to live Staff are friendly, helpful, and nice. Upkeep is timely too. Quiet neighborhood. I like that it is a gated community as well.
Review From Modern Messagesubmitted by Bethany T. - |Recommended: YesI have loved living here so... — I have loved living here so far. The staff are very nice and helpful, and the community is very safe I would recommend this apartment complex to anyone.
Review From Modern Messagesubmitted by Adrianne R. - |Recommended: YesJust moved in recently and ... — Just moved in recently and already really enjoy it. The staff is helpful. The apartment quality is great, and best of all it feels like a little home. Highly recommend.
response from property -Thank you, Adrianne, for your review and recommendation. We are happy to have you here. If there is anything you need as you settle in, please let us know.
Review From Modern Messagesubmitted by Erica G. - |Recommended: YesQuiet community. I really d... — Quiet community. I really don’t like staying above or below anyone, but I don’t hear much noise from my neighbors. I love the the community is like a tucked away treasure.
response from property -Your description of our beautiful, peaceful community as a "tucked away treasure" made our day. We're delighted to know how much you love living here.
Review From Modern Messagesubmitted by Catherine B. - |Recommended: YesI've lived at Serene for a ... — I've lived at Serene for a few years now, and it has been a great experience The staff has been friendly and responsive and the neighborhood is quiet and well maintained.
response from property -Catherine, thank you so much for sharing your praise of our community and service! We're really proud of the lengths our team members go to in order to ensure residents are enjoying the best possible living experience.