Ratings & Reviews

Overall Rating

5(120 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Brandi T. - |Recommended: YesThe best complex to live in... — The best complex to live in in Athens. The staff is so friendly and helpful no matter the time. They are always willing to lend a helping hand
Review From Modern Messagesubmitted by Elizabeth B. - |Recommended: YesI like the location of the ... — I like the location of the complex and it is fairly quiet. The neighbors can be somewhat loud but overall, it is nice. It feels safe, and the staff are so friendly and nice.
Review From Modern Messagesubmitted by Allison S. - |Recommended: YesLove the staff- very profes... — Love the staff- very professional and always on top of things. This is my second time around with this community. Heather community manager is amazing he has been her for about 28 years- the rock and glue that holds this place together.
Review From Modern Messagesubmitted by Tyler R. - |Recommended: YesVery nice area and atmosphe... — Very nice area and atmosphere. Very quiet and the surrounding area to the apartments is very nice and convenient. While I am a college student, I did not want to live in a community that was known for loud parties - need to study.
Review From Modern Messagesubmitted by David T. - |Recommended: YesGreat place to live. Respec... — Great place to live. Respectful and courteous neighbors. Any maintenance issues are taken care off in a timely manner. Staff are willing to work with you on any issues you may have.
Review From Modern Messagesubmitted by Catherine B. - |Recommended: YesA nice, quiet community wit... — A nice, quiet community with friendly staff members who respond quickly. My one complaint would be that rent continues to increase without any new amenities or updates.
Review From Modern Messagesubmitted by Loretta R. - |Recommended: YesI love the convenience of b... — I love the convenience of being centrally located in West Athens.. it only takes minutes to get to downtown Athens. The staff here Serene at Woodlake are wonderful
Review From Modern Messagesubmitted by Abby J. - |Recommended: YesThe staff is always willing... — The staff is always willing to help with any of my questions or concerns. Melissa has been particularly helpful even when she’s out of the office.
response from property -Abby, thanks for taking the time to share how pleased you are with the courteous, responsive service provided by Melissa and the rest of our team. Your 5-star feedback means a lot!
Review From Modern Messagesubmitted by Michael S. - |Recommended: YesClean, quiet, and well kept... — Clean, quiet, and well kept. Perfect for small families. Pool is nice. Very convenient location to both downtown and Watkinsville shops. Feels like you live in a neighborhood that has an apartment complex in it
response from property -Michael, we love your description of our peaceful, well-kept environment as "a neighborhood," which can perfectly suit small families. We appreciate you being here and thank you for such affirming feedback.
Review From Modern Messagesubmitted by Robert W. - |Recommended: YesI love the community and th... — I love the community and the area feel a very safe. The office and maintenance a staff are always prompt and friendly in any correspondences.
response from property -Robert, thank you for sharing that you feel peace of mind and entirely at home in our well-kept community. We also appreciate your compliments for our responsive, helpful office and maintenance teams. It's great to have you here.
Review From Modern Messagesubmitted by Martha P. - |Recommended: YesExtremely well-kept apartme... — Extremely well-kept apartment community with a lovely mix of residents. There are singles, married couples, grandparents and children. Super-quick maintenance and wonderful pool.
response from property -Martha, it makes us smile to see that you're so pleased with the multiple-generations of neighbors in our well-maintained community. Thanks for the excellent review.
Review From Modern Messagesubmitted by Victoria H. - |Recommended: YesLove it - safe, just enough... — Love it - safe, just enough amenities, but can’t believe they want to increase our rent to renew when they’ve done nothing to make the place better.
response from property -Victoria, we're happy to read that you love living in our peaceful community with all the right amenities. However, we want you to be entirely comfortable here. Please come by the office to talk about our transparent pricing policy as well as any improvements you'd like to see. We aim to complete your satisfaction in your home.
Review From Modern Messagesubmitted by Arielle C. - |Recommended: YesIt's a beautiful and quiet ... — It's a beautiful and quiet gated community with friendly staff and great amenities. The community is clean and modern with updated features.
response from property -Arielle, we're grateful to receive your 5-star comments telling us how much you enjoy the beauty and peace of mind in our updated, well-kept community. Thanks for acknowledging our courteous team too. Your excellent review means a lot to us.
Review From Modern Messagesubmitted by Brenton H. - |Recommended: YesLiving at Serene at Woodlak... — Living at Serene at Woodlake has been a great experience. The staff is friendly and helpful, the maintenance crew is knowledgable and prompt, and the location is perfect for me.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Rebecca A. - |Recommended: YesQuiet community with nice n... — Quiet community with nice neighbors Peaceful and surrounded by trees. The maintenance has been helpful when I needed to have my AC fixed same day . The online portal is helpful and easy to use.
response from property -Rebecca, we appreciate the 5-star feedback about our peaceful community with friendly neighbors and a responsive maintenance team. Our goal is for you to be satisfied and happy here for a long, long time.