Ratings & Reviews

Overall Rating

5(120 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Katherine J. - |Recommended: YesThe apartment and neighborh... — The apartment and neighborhood are beautiful, the office needs work on getting their stuff together. The off site doesn't know anything when you call them.
response from property -Katherine, while we are happy to know that you appreciate our beautiful community. We are sorry to hear that you are dissatisfied with our team's service. Our team is committed to responsive communication with our residents and we are eager to resolve any concerns you have. At your convenience, please contact us at 706-613-0505 or serene@trinity-pm.com to discuss this further. Thank you!
Review From Modern Messagesubmitted by Robert W. - |Recommended: YesI have always enjoyed livin... — I have always enjoyed living here at Serene at Woodlake. The maintenance and office staff are incredibly kind and helpful with any issues. The neighborhood is relatively quiet and feels very safe.
response from property -We're delighted to hear that you really love living here, Robert. A comfortable home where you feel joy and peace of mind is our ultimate goal. Thanks for the excellent review.
Review From Modern Messagesubmitted by Aria J. - |Recommended: YesLove the staff here, from m... — Love the staff here, from management to maintenance They are always so helpful and friendly. They actually remember you and your family. I love living here
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Marshall W. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living in this apartment community. The staff is incredible helpful and kind. The neighborhood is relatively quiet and feels safe.
Review From Modern Messagesubmitted by Zachary T. - |Recommended: YesThe apartment is honestly t... — The apartment is honestly the best I’ve lived in The small community is quite an everyone is super friendly. I only planned to stay for 6 month but I have already signed up for another year
response from property -Zachary, thank you for your loyalty! You make our management team proud of their efforts at making this the best possible place to live. Thank you for your excellent review!
Review From Modern Messagesubmitted by Debra M. - |Recommended: YesIt is quiet and the dog lov... — It is quiet and the dog loves the exercise area. I love the deer and babies that come to visit. I want a camera so I can take pictures of them. People are nice. I really enjoy the pool so I can get exercise, open it now in April.
response from property -Debra, it's wonderful to know that you and your furry companion are enjoying our peaceful community and the pool area. Thank you for your great review.
Review From Modern Messagesubmitted by Brenton H. - |Recommended: YesHere at Serene at Woodlake ... — Here at Serene at Woodlake the days are beautiful and the nights are calm. All of the neighbors are friendly and everyone is quiet at night. The staff is excellent, responsive, and continues to be one of the main reasons I stay here year after year.
response from property -Brenton, what a terrific, heartfelt review! "Beautiful," "calm," "friendly," and "excellent" management team. Thank you from the bottom of our hearts for being a part of our remarkable community!
Review From Modern Messagesubmitted by Bryan C. - |Recommended: YesIt's been a great experienc... — It's been a great experience so far. Nobody is too loud and the units feel autonomous from others. Staff is courteous and super helpful. Great place when you aren't looking to live in a student-heavy complex.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Sparkle B. - |Recommended: YesNice and quiet. I love the ... — Nice and quiet. I love the location. Neighbors are friendly. I don't like pet friendly though. The management team are nice and pleasant. I wish we had a elevator.
response from property -Thank you for your review. Please let us know if there is anything else we may do to assist you.
Review From Modern Messagesubmitted by Martha P. - |Recommended: YesThe complex is well maintai... — The complex is well maintained and its location is incredibly central. There is a nice mix of families, solo occupants, couples, and seniors. Lovely management.
response from property -Martha, our management team is so happy to receive your compliments!We love that you're enjoying our well-maintained, conveniently-located community and the remarkable, friendly mix of residents! Thank you for your 5-star review!
Review From Modern Messagesubmitted by Acevado W. - |Recommended: YesThe community has been so w... — The community has been so welcoming , the landscaping is always punctual and amazing. The people around are friendly and have been so helpful.
response from property -Thank you for your review. We are happy to maintain an exceptional community experience.
Review From Modern Messagesubmitted by Reyan R. - |Recommended: YesThis is a great community, ... — This is a great community, quiet but still around amenities you need. Staff is very friendly and always willing to help It’s a great place to live
response from property -We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Review From Modern Messagesubmitted by Melanie R. - |Recommended: YesThe apartment complex is ni... — The apartment complex is nice and quiet. The rooms are small but sufficient. There is a pool area as well as a lake you can fish in, which my son will love
response from property -Thank you for your review. We are happy to provide a pristine community environment.
Review From Modern Messagesubmitted by Alpana M. - |Recommended: YesI have been here for 10 yr... — I have been here for 10 yrs off course I like it here Office staff is very friendly and responsive. Gym area is the only area I question “What is it ”
response from property -Thank you for your review. Please let us know if there is anything we may do to enhance our gym. We are here to be of service.
Review From Modern Messagesubmitted by Aaron C. - |Recommended: YesGreat location and faciliti... — Great location and facilities. Complex is secure and quiet. I particularly like the gas grills and patio area. Serene is a good name for it
response from property -Thank you for your review. We hope you continue to enjoy our community amenities.