Ratings & Reviews

Overall Rating

5(91 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

There are some noise and ma...Review From Modern Messagesubmitted by Pamela F. - |Recommended: YesThere are some noise and maintenance issues, but overall this a great place to call home. The staff is very professional and very responsive.
response from property -Thank you for your review. We are happy to provide exceptional service.
I've lived here for over 10...Review From Modern Messagesubmitted by Suzanne S. - |Recommended: YesI've lived here for over 10 years now, and I love it. The location is great and quiet, and all the staff are super friendly and helpful. I'd highly recommend Serene at Woodlake
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
I love living at Serene at ...Review From Modern Messagesubmitted by Dona S. - |Recommended: YesI love living at Serene at Woodlake. It's so beautiful and peaceful there and everyone is so nice. If you need anything they are happy to help get it taken care of
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Everything is going well. T...Review From Modern Messagesubmitted by Lasandra J. - |Recommended: YesEverything is going well. The only problem is noise and the fact that it seems that when you talk to management nothing happens. The noise increased when they took carpeting out of apartment. Also the new red paint on the exterior looks bad.
response from property -Thank you for your constructive feedback. We will use this review to help better meet your housing needs.
Serene is a great place to ...Review From Modern Messagesubmitted by Benjamin W. - |Recommended: YesSerene is a great place to live. I appreciate the location. It is set back in the woods which makes me feel safe. I am close to town while still feeling like I am out of town.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
When I first looked for an ...Review From Modern Messagesubmitted by Laura G. - |Recommended: YesWhen I first looked for an apartment, I felt an instant connection here and knew I was home. The office staff are very nice and my service requests have been taken care of promptly.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Newly renovated units with ...Review From Modern Messagesubmitted by Elizabeth A. - |Recommended: YesNewly renovated units with updated appliances, new carpet, and paint. Love the interior design but the outer paint colors are dated. Some minor interior flaws but overall a great place for the price
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
My experience has been grea...Review From Modern Messagesubmitted by Kenneth T. - |Recommended: YesMy experience has been great. This was my first apartment and the familiarity made it a great move. I stayed in a similar apartment back home so the comfort level was there.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
I love my place at Serene a...Review From Modern Messagesubmitted by Madeline B. - |Recommended: YesI love my place at Serene at Woodlake. It is so quiet and nice. All the work orders I submit are done quickly and the staff is amazing I love how helpful Heather is whenever I have a question. I also feel so safe in this apartment complex. It's perfect for me
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
The apartments at Serene at...Review From Modern Messagesubmitted by Brenton H. - |Recommended: YesThe apartments at Serene at Woodlake aren't anything special, but what they lack in fancy appliances they more than make up in the staff and friendly atmosphere. I have recently resigned my lease mostly based on the fact I can't imagine dealing with anyone, but the staff here at Serene at Woodlake.
response from property -Thank you for your feedback. We strive to provide exceptional service.
They make every step of the...Review From Modern Messagesubmitted by Rubi S. - |Recommended: YesThey make every step of the process so easy My apartment was more than ready when I got there. They explained everything clearly and made me feel at home.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Well kept communitysubmitted by James S. - |Recommended: YesCalm community and has high quality units
response from property -Thank you for the feedback. We hope we continue to meet your expectations.
Quiet, safe neighborhood wi...Review From Modern Messagesubmitted by Paula L. - |Recommended: YesQuiet, safe neighborhood with wonderful office staff. Any problems are addressed immediately. We lived here before and came back after selling our house.
response from property -Thank you for the feedback. We hope we continue to meet your expectations.
It very clean and quiet. Th...Review From Modern Messagesubmitted by Debbie B. - |Recommended: YesIt very clean and quiet. They people here are nice. I like that it's a gated community. Everything it New in the apartment. Very spacious a lot of room
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Very quiet property with excellent and caring managementsubmitted by Robert W. - |Recommended: YesThis apartment complex is set behind a quiet gated community. The complex is located in a great part of town with new restaurants and shopping right around the corner. The management seems to be doing well in renovated the units and property grounds. I was surprised with brand new appliances when I moved in.
response from property -Thank you for your encouraging feedback. We hope that we continue to meet your expectations.