Ratings & Reviews

Overall Rating

5(120 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Robert W. - |Recommended: YesThe apartment complex is ve... — The apartment complex is very nice and feels super safe. I love the quiet neighborhood and being able to take peaceful walks. The office staff is very friendly, and is also helpful when needed.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Laura G. - |Recommended: YesThe beginning months seemed... — The beginning months seemed almost perfect. However, have lived here 9 months now and it's different. I called the office to ask a simple question and was told I would have to be called back - that was 9 days ago - still waiting Also, stairwells could use some cleaning. I still like the location and do feel safe.
response from property -Thank you for your review. Please reach out to our Cares Team at feedback@trinity-pm.com so we may further address your community concerns.
Review From Modern Messagesubmitted by Aria J. - |Recommended: YesIt's a safe, quiet neighbor... — It's a safe, quiet neighborhood. I like that it's gated. I love the view coming in through the neighborhood and the management is very nice.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Victoria H. - |Recommended: YesI love Serene at Woodlake s... — I love Serene at Woodlake so far It is nice and quiet, tucked away so I feel safe, and the lake is a great place for us to walk around or get in a convenient workout.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Lucy B. - |Recommended: YesWant to live in a very frie... — Want to live in a very friendly environment Well, then Serene At Wood Lake is your place It's quiet and extremely clean and the most wonderful staff you will ever meet
response from property -Thank you for the feedback. We strive to provide excellent service here at Serene at Woodlake.
Review From Modern Messagesubmitted by Rubi S. - |Recommended: YesIt's been a great six month... — It's been a great six months living in this place. Is a calm, pretty, silence neighborhood where people are amicable and nice. Staff is amazing and they help you out every time.
submitted by William N. - |Recommended: YesA pleasure to live here — I've been at Serene at Woodlake for about a year, its truly been a blessing to me. I've enjoyed the amenities, my interactions with the staff and neighbors has gone well. It has felt like home almost since I arrived.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Bryan C. - |Recommended: YesIn an less than ideal situa... — In an less than ideal situation, this complex has been a lifesaver. It's quiet, secluded, one might say...serene The staff are very accommodating and very helpful.
Review From Modern Messagesubmitted by Acevado W. - |Recommended: YesWoodlake is an awesome comm... — Woodlake is an awesome community with an amazing staff and friendly neighbors. The experience thus far has been wonderful and I am enoying every moment.
Review From Modern Messagesubmitted by Catherine B. - |Recommended: YesSo far living here has been... — So far living here has been great No big complaints--it's unfortunate that the rent increased, but that happens at pretty much every apartment complex. I would have liked it if current residents got to lock in their rent rate for at least another year before seeing an increase.
Review From Modern Messagesubmitted by David H. - |Recommended: YesClean, quiet and peaceful a... — Clean, quiet and peaceful atmosphere. Maintenance is superb and punctual. The grounds are kept beautifully. The new architecture is hideous and clashes terribly with the existing building.
Review From Modern Messagesubmitted by Levi W. - |Recommended: YesGorgeous location, I person... — Gorgeous location, I personally love the short stroll up the drive way past the beautiful pond with the Canadian geese up the hill with the overhead trees.
Review From Modern Messagesubmitted by Madeline B. - |Recommended: YesI love this apartment and h... — I love this apartment and how safe I am in this complex The staff is very friendly and helpful. Maintenance is quick and gets the job done well. My apartment looks great with the new renovations
Review From Modern Messagesubmitted by Robi*@*.Com - |Recommended: YesThe staff at serene at wood... — The staff at serene at woodlake is so helpful. I'm looking forward to my move to Ga and living in the community come August Noelle is so polite and friendly
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Joshua W. - |Recommended: YesGreat community and it is i... — Great community and it is in a good location. I like my apartment and the complex is pet friendly. It is close to restaurants and shopping. The leasing office has great hospitality
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.